Hi all,
So after working fine for over a year, my computer randomly began having an issue where the Sims 3 cannot load beyond the launcher (I only get a black screen for a few moments, and then I need to shut down the program through the task manager).
I've done EVERYTHING suggested online. I even uninstalled the program, and ran into a new host of issues - which inspired an earlier post I made (basically the launcher stopped working because I didn't uninstall an expansion correction).
At this point I have tried running as an administrator, troubleshooting the compatibility, I've uninstalled and reinstalled the game 4 times, I've deleted every sims 3 file possible off of my computer, I've run CC cleaner - None of these have been successful.
I have attached my DxDiag information if it helps, but I don't think it is a graphics card or hardware issue.
Currently I just have the Sims 3 base game installed, so I know it isn't any of the expansions causing the problem. If anyone has any suggestions please let me know.
thanks!